Privacy Policy

Effective date: February 3, 2026

This Privacy Policy explains how Garg Reservations ("we", "us", "our") collects, uses, and shares information when you use our hospitality management platform (the "Service").

If you are a hotel guest, your hotel controls the data submitted through the Service. We act as a service provider/processor for the hotel.

Information We Collect

Account data: name, email, role, and authentication details for staff users.
Reservation data: booking dates, room details, guest contact data, and preferences.
Operational data: tasks, housekeeping notes, activity logs, and audit trails.
Payment metadata: we use Stripe; we do not store full card numbers.
Usage data: logs, device information, and analytics to improve reliability and security.

How We Use Information

Provide and operate the Service for your organization.
Process reservations, tasks, and guest communications.
Prevent fraud, abuse, and security incidents.
Improve product performance and user experience.
Comply with legal obligations and enforce our terms.

Sharing

We share data with service providers that help us operate the Service (e.g., hosting, email delivery, analytics, and payment processors like Stripe). We may also share data as required by law or to protect rights and safety.

Data Security

We use encryption in transit and at rest for sensitive data, role-based access controls, audit logging, and other safeguards. No system is 100% secure, but we work to protect your data.

HIPAA / PHI

The Service is not designed to store or process protected health information (PHI). Do not submit PHI to the Service.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Hotel guests should contact their hotel directly. Organizations can contact us at the email below.

Contact

Garg Reservations
2626 East Main Street, Center Conway NH 03813
Email: garggcwebsites@gmail.com